Category Archives: Blog

Signs Your Staff Needs Additional Alcohol Training Refreshers

Alcohol server training is more than just a requirement; it’s part of creating a safe and responsible environment for both staff and customers. Regular training helps servers stay sharp, make informed decisions, and provide the best service possible. But how … Continue reading

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What to Do When You Can’t Complete Alcohol Server Training on Time

Completing your alcohol server training on time is pretty important. This certification helps ensure that servers can handle alcohol responsibly, meeting the standards set by law. For any servers out there, especially those working in a place like Los Angeles, … Continue reading

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How to Choose the Right Alcohol Certification Program for Your Needs

Choosing the right alcohol certification program can significantly enhance servers’ skills and ensure compliance with regulations. In a lively city like Los Angeles, understanding the needs and opportunities available is essential. With various programs out there, finding one that aligns … Continue reading

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When a Customer Has Had Too Much: Intervention Strategies

Recognizing when a customer has had too much to drink is an essential part of the job for anyone involved in alcohol service. Imagine a typical Friday night in Los Angeles, where the lights are bright and the energy is … Continue reading

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How Waiter Certification Improves Guest Satisfaction Scores

In the hospitality industry, waiter certification plays an important role in enhancing guest satisfaction. As the dining experience evolves, expectations around service quality grow. Patrons today seek more than just good food; they crave attentive and skilled service that makes … Continue reading

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Solving Team Communication Problems in Alcohol Service Training

Good communication forms the backbone of any successful team, and this is especially true in alcohol service training. Ensuring that servers communicate effectively can significantly impact how they handle challenging situations, manage customer interactions, and ultimately deliver exceptional service. However, … Continue reading

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Resolving Conflict Situations When Training for Serving Alcohol

In Los Angeles, a city renowned for its diverse dining scene, effective server training for alcohol service is more important than ever. The hospitality industry places high demands on servers, requiring them to handle a wide range of situations with … Continue reading

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Fixing the Weak Points in Your Server Training Programs

Effective server training programs are the backbone of a successful hospitality business, helping to ensure that staff can handle a variety of situations with confidence and professionalism. From understanding regulations to mastering customer interactions, these programs aim to equip servers … Continue reading

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What to Do When Your Server Certification Is About to Expire

Maintaining your server certification is like keeping a prized key that unlocks many doors in hospitality. Whether you’re serving a casual drink at a neighborhood bar or handling fine wines in a chic Los Angeles restaurant, having a valid server … Continue reading

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Addressing Knowledge Gaps in Alcohol Training for Servers

Running a successful restaurant or bar in Los Angeles means understanding how vital proper alcohol training for servers is. For many businesses, the front line in maintaining a safe and welcoming atmosphere falls on the shoulders of their servers. These … Continue reading

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