
Launching a compliance training program is one of the most important steps a restaurant can take to protect its business, ensure employee safety, and maintain legal compliance. But getting it right requires careful planning and the right tools. Here’s a detailed checklist to help you build a comprehensive training program that covers all the bases.
1. Identify All Required Trainings
- Alcohol Server Training: State-mandated training required for employees who serve alcohol (e.g. RBS in California, BASSET in Illinois).
- Food Handler Certification: Training required for all staff handling food.
- Food Manager Certification: For supervisory staff overseeing food safety practices.
- Workplace Violence Prevention Training: Especially important in states like California (SB 553).
- Sexual Harassment Prevention Training: Required in several states.
- OSHA and Workplace Safety Training: General safety training for all staff.
Pro Tip: Check both state and local requirements to ensure you’re fully compliant.
2. Choose a Reputable Training Provider
- Ensure the provider is state-approved for alcohol server training.
- Look for regular content updates to reflect new regulations.
- Prioritize mobile-friendly and multilingual options for accessibility.
- Check for automated tracking and real-time dashboards to simplify recordkeeping.
Recommended: ABC Server Training offers state-approved, mobile-friendly training that meets all compliance requirements.
3. Develop an Onboarding Plan
- Integrate compliance training into the onboarding process so employees complete required training before their first shift.
- Provide easy-to-access training links or QR codes for quick enrollment.
- Include time in onboarding schedules for employees to complete training.
4. Establish a Recordkeeping System
- Use a digital platform to automatically track training completions and renewals.
- Store training certificates in a secure, cloud-based system.
- Set up automated reminders for recertification.
Why it Matters: Accurate, up-to-date records are essential for passing inspections and reducing liability.
5. Assign Roles and Responsibilities
- Designate a compliance champion or manager responsible for overseeing training.
- Clearly communicate roles to all team members, including who is responsible for assigning, completing, and monitoring training.
6. Plan for Renewals and Refreshers
- Know the renewal requirements for each training type (e.g. every 2-3 years).
- Schedule refresher courses annually or as required by law.
- Update training materials regularly to reflect any new regulations.
7. Evaluate Training Effectiveness
- Use quizzes, assessments, or surveys to gauge understanding.
- Review incident logs to determine if additional training is needed.
- Collect feedback from employees to improve training programs.
8. Communicate Clearly with Staff
- Explain why training is important for their safety and the business’s success.
- Provide clear instructions on how to access and complete courses.
- Reinforce the importance of completing training on time.
9. Monitor and Report Progress
- Use dashboards to track completion rates across all locations.
- Generate reports for inspections and audits.
- Identify gaps in compliance and address them promptly.
10. Stay Informed and Adapt
- Monitor changes in state and local regulations.
- Subscribe to newsletters or updates from training providers like ABC Server Training.
- Adjust your program as needed to stay ahead of new requirements.
Ready to Launch Your Compliance Training Program?
ABC Server Training makes it easy to set up a comprehensive, legally compliant training program with mobile-friendly courses, automated recordkeeping, and real-time dashboards.
Visit ABC Server Training today and get started on the path to compliance success!