Arizona Liquor Training - Basic Off Sale

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Lesson Content

0% Complete 0/19 Steps

Lesson Content

0% Complete 0/12 Steps

Requirements of Title 4

Training Requirements of Title 4

License Types

License Types (Continued)

The Role of Arizona Department of Liquor Licenses and Control (DLLC)

Training Requirements of Title 4

Potential Legal Risks to an Off-Sale Retail Employee:

Potential Legal Risks to an Off-Sale Retail Licensees:

On-Premise and Off Premise Privileges

On-Premise and Off Premise Privileges (Continued)

Lesson Content

0% Complete 0/11 Steps

The Licensed Premise

Gambling

Gambling (Continued)

Prohibition on Bottle Reuse and Refilling

Notice of Change in Manager

Unlawful Removal of Spirituous Liquor

Bringing Alcohol into a Licensed Premised

Premise Expansions

Delivery of Liquor with “To-Go” Privileges

Lesson Content

0% Complete 0/42 Steps

Seizing ID

Legal Drinking Age

Minimum Age for Serving / Selling

Non-Alcoholic Beer

Legal Ages

Validating ID

Underage People Consuming Alcohol

Understanding Minors’ Deceptive Tactics and Identifying Characteristics

Importance of ID Checking

Identifying Potential Fake IDs

Enhanced Guidelines When Doubtful of an ID’s Validity

Enhanced Best Practices for Implementing ID Policies

Elaboration on Examples of Non-Bona Fide Identification

Identification Requirements for Licensed Premises

Penalties for False Identification

Effective Techniques for Verifying IDs

Detailed Guidelines for Checking an ID Card

The F.E.A.R. Method

Equipment for Checking Identification

An elaboration on Bona fide (legally acceptable) identification

An expansion on examples of Bona Fide Identification

Acceptable Identification for Alcohol Purchase

Arizona Drivers License

Canadian Drivers License

US Passport

US Passport Card

Out of State ID

Permanent Resident Card

Military ID

ID Logs

ID Log Example

The Covert Underage Buyer Program

The Covert Underage Buyer Program (Continued)

Identifying Minors

Examples of How Minors Might try to be Served

Understanding Minors’ Deceptive Tactics and Identifying Characteristics

Policies for Identifying and Addressing Potential Underage Drinking Incidents

Physical Appearance of Minors

Behavior and Clothing of Minors

More Identifying Characteristics of Minors

Policies for Monitoring Common Behavior of Minors Seeking Alcohol Service

Identifying Minors Exercise

Lesson Content

0% Complete 0/52 Steps

Alcohol’s Effects at Different BACs

Stage 1: Initial Phase or Minimal Impairment

Stage 2: Mood Enhancement

Stage 3: Increased Excitement

Stage 4: State of Confusion

Stage 5: Near-Unconsciousness

Stage 6: Risk of Coma

Stage 7: Potential Fatality

Definition of Obviously Intoxicated

Alcohol Poisoning

Risks of Alcohol Poisoning

Factors Influencing BAC

Factors Influencing BAC (Continued)

Mixing Drugs and Alcohol

Characteristics of Intoxicated People

Characteristics of Intoxicated People (Continued)

Impairment

DUI

DUI Impairments

The Impact of Alcohol on Driving Ability

The Impact of Alcohol on Driving Ability (Continued)

Drunk drivers typically exhibit one or more of the following issues

Creating a Safe Environment – A Shared Responsibility

Creating a Safe Off-Premise Establishment

The Essential SCAB Check During Customer Interactions:

Evaluating Patrons When they are Purchasing

Rights of the Patron

Discrimination

Avoiding Selling to Intoxicated People

Deciding to Refuse a Sale

Enhancing Tact and Firmness When Refusing a Sale

Elaboration on Refusing a Sale

Expanded Guidance on Intervention Techniques

Expanding on Intervention Scripts

Expanding on Intervention Scripts (Continued)

Mitigating and Avoiding Liability

Minimizing Liability through Comprehensive Documentation

Advantages of Having Alcohol Policies for Arizona Off-Premises Licensees

Essential Steps for Crafting Effective Policies for Public Alcohol Consumption

Practical Guide for Implementing Alcohol Policies Effectively

Essential Elements of Alcohol Service Policies

Utilizing an Incident Log for Enhanced Employee Communication

Engagement with Law Enforcement Authorities

Discrimination

Policies for Identifying and Addressing Potential Underage Drinking Incidents

Strategies for Ensuring Profitability through Exceptional Hospitality

Lesson Content

0% Complete 0/12 Steps

Definition of Second Party Purchaser

Second-Party Purchasers

Who is Legally Not Allowed to Purchase Alcohol in Arizona

Who is Legally Not Allowed to Purchase Alcohol in Arizona (Continued)

Licensee’s Responsibility Regarding Second-Hand Purchasers

Identifying Second-Party Purchasers

Identifying Second-Party Purchasers (Continued)

Preventing Second-Party Sales

Preventing Second-Party Sales (Continued)

Recognizing and Rejecting Second-Party Purchases

Recognizing and Rejecting Second-Party Purchases (Continued)

Second Party Purchasers Exercise

Lesson Content

0% Complete 0/7 Steps

Hours of Sale and Other Selling Restrictions

Credit Sales and Exceptions for Certain Sales

Employee Consumption of Alcohol

Employee Consumption of Alcohol (Continued)

Responding to a Co-Worker Drinking on Duty

Responding to a Co-Worker Drinking on Duty (Continued)

Lesson Content

0% Complete 0/15 Steps

Disorderly Conduct

Violent Acts

Policy for Preventing Disorderly Conduct and Violent Acts

Procedures for Handling Disorderly Conduct or Violent Acts

Procedures for Handling Disorderly Conduct or Violent Acts (Continued)

Step-by-Step Guide for Handling Disorderly Conduct or Violent Acts

Step-by-Step Guide for Handling Disorderly Conduct or Violent Acts (Continued)

Assessing and Enhancing Staff Skills for Disorderly Conduct or Violent Act Management

Assessing and Enhancing Staff Skills for Disorderly Conduct or Violent Act Management (Continued)

Locating Arizona Liquor License and Control Forms

Recognizing and Preventing Repeated Acts of Violence

Preventing Repeated Acts of Violence

Fire Arms in the Licensed Premise

Where can I get a “NO FIREARMS ALLOWED” sign?

“NO FIREARMS ALLOWED” sign

Lesson Content

0% Complete 0/6 Steps

Problem Situations – Identifying and Addressing Them

Problem Situations – Identifying and Addressing Them (Continued)

Recognizing Problem Situations

Recognizing Problem Situations (Continued)

Employee Responsibilities in Problem Situations

Employee Responsibilities in Problem Situations (Continued)

Lesson Content

0% Complete 0/13 Steps

Module 1 Summary

Module 2 Summary

Module 2 Summary (Continued)

Module 3 Summary

Module 3 Summary (Continued)

Module 4 Summary

Module 4 Summary (Continued)

Module 5 Summary

Module 5 Summary (Continued)

Arizona Liquor Training – Basic Off Sale

Current Status

Price

Get Started

Course Content